Frequently Asked Questions

Clients often ask these questions at some point, so we have compiled a list here. If you don't see your question answered below, feel free to contact us and we'd love to help!

Your Questions. Answered

Don’t worry if your question isn’t answered below. You can contact us here, and we’ll be glad to help!

Yes. Clients have full ownership and admin rights to their website after payment is complete. If you pay for our hosting, you will also have full access to that as well as any domains purchased through us. If you need help managing your accounts, just let us know.

Yes. We offer multiple payment options for our clients. Usually half of the total is due at the start of the project, and the remaining half is due before we sign the site over. Just talk to us and explain your situation and we’ll be glad to help.

Absolutely! You can make a secure online payment by clicking the link in our emails. If you need us to resend an invoice, just let us know. All payment processing is handled by Stripe and protected with bank-level encryption.

If you are a registered non-profit with the state and can verify that, yes, we will be happy to work with you on discounted pricing.

Yes. We have various hosting plans that include full cPanel, but most customers prefer our managed WP hosting! We handle all the technical stuff like updates and security.

There are a lot of factors that play into that. For example if we’re building a completely new site or updating an existing site, if the site we’re creating is ecommerce and you have a lot of products, or if it’s a simple informational site. On average, our development services can take anywhere from 2-6 weeks. We will provide a more accurate timeline during our meeting once we know more about your project!

No problem! Our team can set you up with an ecommerce solution and you can make money on your website. We can even help with product photos and store management!

Search Engine Optimization (SEO) is recommended for most companies. This is the process of optimizing your website so it will begin to rank on search. Our process is different from other agencies and you have full ownership of all your SEO and citation cites.

Social Media Marketing is a service we offer where we manage social media platforms for our clients. While social media is crucial to your online presence, many clients choose to manage it themselves. If you feel like the self managed route isn’t working well or you’re not seeing great results, our team would be happy to help.

Please reach out to us and we’ll talk about your event and how we can help. Many clients have us manage their event including promotion, online awareness, ticketing and guest lists, and more. 

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